Every call answered in seconds.
Site, subcontractor and client calls taken, RFIs logged and routed, day or night.
AI agents for M&E contractors
One knowledge base, four channels. RFIs answered, documents drafted, compliance tracked, so your engineers can build.
Enter your firm's website address and hear Ryku.Ai answer live, built on your own projects.
The solution
Ryku.Ai answers voice, chat, email and social from one knowledge base, wired into the systems your firm already runs, with the whole job in a single view.
Site, subcontractor and client calls taken, RFIs logged and routed, day or night.
A branded widget that answers from your own work and captures the real lead.
RFIs routed, quotes drafted, supplier mail filed, read by intent not in order.
Instagram, X and Facebook watched and answered, real leads handed to your team.
Reads and updates your CRM, project records and document stores, so every answer is real.
Calls, RFIs, documents, compliance and invoicing, with analytics and handoff in one place.
Use case · Voice & Chat
A subcontractor rings in from site. The Voice agent checks the live revision, sends the right drawing and raises the RFI, before anyone builds off the wrong sheet.
Ryku.Ai: Good afternoon, Calder Mechanical office line. How can I help?
Caller: Hi, it's Dave, sprinkler subbie on Crown Street. The riser detail doesn't match the drawing I've got.
Ryku.Ai: Thanks Dave. The level 3 riser should be revision C. Which revision is on your sheet?
Caller: Mine says revision B.
Ryku.Ai: That's the issue, B was superseded last Tuesday. I'll send you revision C now and raise an RFI so the project manager sees it. Is this the best number for the drawing?
Caller: This one's fine.
Ryku.Ai: Sent. RFI 0418 is open against Crown Street, level 3 riser, and I've flagged it to Mark. Anything else while I've got you?
Caller: No, that's sorted. Cheers.
A sample call: a site RFQ taken, the right revision sent, the RFI raised. Caller on the line, the agent in your firm's voice.
In production today
Not a someday promise. Live right now, covering the out-of-hours line and drafting the estimates for a firm on the tools.
"Our out-of-hours Aftercare line is covered completely now, nothing rings out. They also built us a knowledge base we can talk to, ask it about a project and it pulls the detail and drafts the estimate. Real admin gone."
RocMEPBuilding services & MEP
Get started
Your AI agent starts by understanding your website, so you can begin talking or chatting with it straight away. Add your own project specs, method statements, pricing and knowledge base to sharpen its answers. Then connect your email so it can understand, categorise and help manage customer enquiries, all from a single AI workspace.
To connect with the software you already use, such as your project management and accounting tools, our team will configure the required integrations. That typically takes 2 to 6 weeks, depending on your requirements.
You can start on your own in minutes. The deeper integrations begin with a chat.
A relaxed call about your customers, your channels, and the systems the agent plugs into.
Trained on your documents and shaped to your firm's voice across voice, email, chat and social.
Ryku.Ai handles real conversations on every channel, with you in control of what it escalates.
We watch the analytics and logs with you and fine-tune, so the agent keeps getting sharper.
The knowledge base
Every answer is grounded in your own work: your rates, your details, your contracts, your past projects. Consistent across channels, drawn from source, never improvised.
Before the job is yours, the knowledge base is already pricing it and proving you can deliver it.
Take-offs built line by line against your own rate library, mechanical and electrical, with the working shown.
Buildable scopes drafted against your standard details and the relevant standards, not an empty template.
Relevant-experience sections drawn from your real project history, matched to the sector and the scope.
From instruction to handover, the paperwork keeps pace with the build instead of trailing it.
Generated for the specific package from your templates and the job's real details, not last job's copy.
It knows the contract you signed, finds the clause that moved, and flags what is claimable before the window closes.
After practical completion the obligations do not stop. Neither does the knowledge base.
It holds the statutory register, tracks what falls due, and raises it before a certificate lapses.
It triages a defect, classifies severity against the contract, assigns the trade, and keeps the client informed.
Four channels
One agent, one set of answers, across every call, email, website visitor and message.
Answers the overflow when the office is slammed: books, routes the RFI, escalates the incident, never lets a call ring out.
Reads the inbox by intent: RFIs routed, quotes chased, supplier mail filed, the invoice query flagged before it ages.
Qualifies the website enquiry while they are still reading, and captures the lead instead of losing it to a form.
Catches the Instagram, X and Facebook DM or mention before it turns into missed work, and hands the real lead over.
Why it holds up
The reasons not to act, answered. It runs on your knowledge, inside your rules, alongside your stack.
It answers from your own specs, rates and contracts, and cites the source. It does not invent.
GDPR-aware, with statutory tracking and an audit trail on every conversation it handles.
Works with your phone system, CRM and document stores. Nothing to rip out and replace.
You set what it answers and what it escalates. A person is always one handoff away.
Start
Bring the part of the firm that eats the most time, the phones, the inbox, or the estimating desk. We'll show you where an agent earns its place first.
Enter your firm's website address and hear Ryku.Ai answer live, built on your own projects.
Live agent
It opens your themed Ryku.Ai portal, where you build an agent on your own firm and hear it answer.