Use Case · Social
The enquiry that lands at nine in the evening.
Instagram, X, and Facebook, monitored and answered in your brand voice. Direct messages, mentions, and the out-of-hours questions, categorised and replied to, with the real leads handed to your team.
The problem
Social goes quiet the moment the office does.
A facilities manager sends a DM about a maintenance contract at half eight at night. A developer tags you asking who fitted the plant on a project. By the time anyone sees it the next day, the conversation has cooled, or moved to a competitor who answered first.
Overnight · unanswered
- 20:41 DM · PPM contract enquiry
- 21:15 Mention · "who did the M&E?"
- 22:03 DM · recruitment question
- Cold Seen first thing, lead gone
How Ryku.Ai handles it
Answered in minutes, sorted before you wake.
The agent watches every platform, answers project questions from your knowledge base, and replies in your brand voice. It categorises each message, holds the genuine enquiries as qualified leads, and keeps the recruitment and supplier noise out of your team's morning.
Instagram DM · replied 21:16
Lead captured · routed to maintenance · brand voice
Get started
Never let an after-hours lead go cold.
See the social agent answer a DM in a live demo, or book a short call and we'll connect it to the accounts your next client is already watching.